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RITEWAY FAQs

1. How can I contact you to donate my vehicle?

Simply complete our brief “donate online” form on the right side of this page or call us at 888-250-4490. If you aren’t sure who you’d like to designate as the proceed recipient, please visit the “Causes” section of our website and browse the hundreds of non-profit organizations we proudly work with. (https://ritewaycardonations.org/causes)

2. What kind of vehicle can I donate to charity?

We accept almost all vehicle donations, including rare, classic and custom vehicles. Examples include: cars, trucks, SUVs, RVs, campers, trailers, motorcycles — and a surprising number of golf carts. Boats and jet skis are also very welcome — as are snowmobiles and ATVs.  We even accept donated buses, construction and commercial vehicles — and heavy-equipment. In fact, if it has wheels, we'll probably take it. Running, or not.

3. I’m ready to donate my vehicle. What is my next step?

We prefer you to have your title/registration, VIN, and details of the condition ready to go, as it helps to expedite scheduling a pick up for your car, making it more convenient for you. BUT, if you don’t have it we can still start the donation process. We understand life gets busy — you may be out of state, or are helping someone else donate their vehicle and may not have all the required information. That’s okay, give us a call and we can get the donation process started!

4. What documents do I need to donate my car?

You provide: the Certificate of Title, or Registration (no lien holders). However, if you don't have it, please contact us anyway. If you can't locate it or if you’ve lost the certificate of title, we can obtain it on your behalf. Call one of our friendly Vehicle Donation Coordinators toll-free at 888-250-4490. In most cases, we can complete the easy steps in just 3-5 minutes.

5. I called earlier, but didn’t have the required information. What do I do now?

On your first call, the Vehicle Donation Coordinator assisting you will immediately create an account for you with a reference, or as we call it, a donation number. We recommend that you write that number down so you have it handy and then call us back when you have the paperwork listed in the question above. If you don't have it, that is okay too. After you call us back, we will pick up where we left off and get your donation ready for pick-up!

6. What if I don't have the title / pink slip when I donate a vehicle?

We can almost always pick up your car donation without a vehicle title — and then obtain the title on your behalf after that, as part of our service to you and the non-profit you choose. Please call one of our friendly Vehicle Donation Coordinators at 888-250-4490.

7. What if the vehicle isn’t registered in my name, or I’ve had a name change?

The vehicle does not have to be registered in your name. Simply contact one of our friendly Vehicle Donation Coordinators at 888-250-4490. We will help you quickly and easily.

8. What do I need to know about transferring or signing my title?

In general, when selling or donating a vehicle you must complete the section of the title labeled "assignment of title by owner" or "transfer of ownership by seller." When signing your title, please print and sign your name as the "Seller" in exactly the same way it appears on the face of the title. We will walk you through this over the phone as well.
Please know, although we take care of the release, we encourage you to do it on your end as well. This will help prevent any DMV system lag errors. We’ll be glad to talk you through these steps over the phone. Just give us a call at 888-250-4490.

9. Can I donate a vehicle that belonged to someone who has passed away?

Yes. Different states require different paperwork. Usually this involves a copy of (1) the death certificate, (2) documentation that you are the official inheritor of the vehicle, and (3) the signed title. Please call us at 888-250-4490 to confirm what is needed in your state.

10. Can I donate an abandoned car?

No. Unfortunately, we are not able to accept abandoned cars. Contact your local municipality regarding removal of abandoned vehicles.

11. Will there be any cost to me?

No. There are absolutely no costs to you. For anything. After determining the resale-ability of your donated vehicle, and in some cases after making some necessary repairs, it heads to auction or private sale. From there, the net proceeds (after sale) are paid directly to the charity of the donor’s choice. For more information, please contact us directly and we can schedule a pick-up, or answer any Vehicle Donation Program questions you may have.

12. My car hasn't run in years. Can I still donate it?

Most likely! We accept most vehicles, running or not. During our initial phone conversation, we gather as much information as we need to assess if the vehicle will qualify for one of our premiere resale programs, or weekly charity auctions. In many cases we can add resale value to your donated vehicle by detail cleaning and making necessary mechanical repairs and bodywork, if needed.

13. How do you determine the value of my donated vehicle?

The value of your vehicle is determined by the exact amount your donation sells for, including instances where we’ve improved it. And if it’s a high value vehicle, we market it to a specialized buyer, which means an even greater tax deduction for you! In many cases we can increase the value of your vehicle through our one-of-a-kind vehicle donation platform!
In a few cases, a vehicle may have little or no remaining value, but we will do our best in determining if it qualifies for our auction program, and if it does, we will accept it — at no cost to you! In addition, we highly recommend you also thoroughly read the following two IRS publication articles:
  1. Publication 4303, “Determining the Value of your Car”
  2. Publication p561, regarding “Fair Market Value” (FMV)

14. Is my car donation tax deductible?

Yes, the deductibility can be applied in the year it was contributed. Giving to a charity is an amazing gesture, and being able to write-off the donation is a definite bonus! For every car donation, you deduct $500 or more.
In addition, we highly recommend you also thoroughly read the following two IRS publication articles:
  1. Publication 4303, “Determining the Value of your Car”
  2. Publication p561, Regarding “Fair Market Value” (FMV)

15. Can you pick up my car from my mechanic’s shop?

Yes, we can. If you are not present, we prefer you to let us know in advance, along with the name of the person you designate to meet the tow truck driver and release the vehicle.

16. How long will it take you to pick up my donated vehicle?

Our average pick-up time is usually 24-72 hours from your first contact with us. In some rare instances, a donor will need a quicker pick-up time. Please know we do our best to accommodate these immediate requests, but if it occurs on a weekend or holiday, we cannot guarantee we will be able to confirm. Thank you for your understanding.

****DISCLAIMER****

Right to Refuse Policy Vehicle Donations:

In the best interest of our nationwide Charity Affiliates, we at Cars2Charities, Inc. instate this policy allowing us to reserve the right to decline certain donations, based on criteria.

Please know we do our best to accommodate you, our donor, however based on many different factors, we are not able to accept all vehicle donations. We thank you for understanding.

Please feel free to contact us directly with any questions. We can be reached Monday-Sunday (888) 250-4490, or by email at: Shawni@RitewayDonations.org.

For Charity Affiliates

Cars2Charities, Inc. proudly works on behalf of charitable non-profit organizations located across the United States of America. We require proof of non-profit (tax-exempt) status as required by state and federal law. To be tax-exempt under section 501(c)(3) of the Internal Revenue Code, "an organization must be organized and operated exclusively for exempt purposes set forth in section 501(c)(3). None of its earnings may inure to any private shareholder or individual; specifically, those that are considered public charities, private foundations or private operating foundations."

We reserve the right to decline working on behalf of local or national political candidacy campaigns. We also reserve the right to refuse acceptance of charity affiliation, based on principle, as our company does not ever support any hate or discriminatory groups. Please feel free to contact us directly with any questions. We can be reached Monday-Sunday (888) 250-4490, or by email at: Shawni@RitewayDonations.org.